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Who We Are

Who We Are
The Federal Tax Authority (FTA), the government entity responsible for the administration, collection and enforcement of federal taxes, was established in 2016 by the President of the UAE, His Highness Sheikh Khalifa Bin Zayed Al Nahyan, via Federal Decree-Law 13 of 2016.
LIVE SITE
The FTA is committed to answering your questions and hearing your comments/concerns

We encourage you to access our FAQs section on the homepage prior to contacting us, since many of your questions may already be answered The expected time to respond to your inquiry:

 
 

call center

8

minutes

Day: Monday – Saturday

Time: 7:30 a.m. – 10:00 p.m.

 
 

email

2

business days

24 Hr/ 7 working days

 

 
 

support center

15

minutes

Day: Monday – Friday

Time: 7:30 a.m. – 3:30 p.m.

 
 

website

2

business days

24 Hr/ 7 working days

 

 
 

Tara Virtual Assistant

5

minutes

24 Hr/ 7 working days

 

 
 

Live Chat

5

minutes

24 Hr/ 7 working days

View PDF

Important aspects of the FTA's role include

  • Achieving economic diversification through fiscal best practices

  • Increasing the UAE's non-oil revenues

  • Reducing dependence on oil resources in preparation for the post-oil economy

  • Enhancing the UAE's economic sustainability

  • Helping the business community and consumers understand their responsibilities with regard to taxation, and guide them to full compliance

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Page last updated: : Mar 04, 2025
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