Through this service, the FTA registers customs clearance companies for VAT purposes.

Phase 1

• Email:
  Freight.Forwarders@tax.gov.ae
  24 hours a day, 7 days a week.

 

Phase 2

• FTA’s Dubai branch:
  https://goo.gl/maps/ZgrVzVAexoJNZJW37
  During the specified official hours.

 

Phase 3

• e-Services platform:
  24 hours a day, 7 days a week.

Free

45 Minutes.

Phase 1:
2 business days from the date the completed application was received.

Phase 2:
5 business days from the date the completed application was received.

Phase 3:
20 business days from the date the completed application was received.

Phase 1

• Tax Service Agreement and its Addendum.
• Application form including the table received from the FTA.
• Valid Trade Licence.
• Bank Guarantee.
• Person’s logo.

 

Phase 2

• 2 hard copies of the Tax Service Agreement and its Addendum signed by the applicant.

 

Phase 3

• Tax Service Agreement and its Addendum signed by the FTA

Phase 1

1. Send an email to express interest to register.
2. Fill the forms received with the requested details from the FTA by email.
3. Email the filled forms.

Phase 2

1. Print 2 copies of the Tax Service Agreement and its Addendum and sign it.
2. Hand the signed copies in the FTA’s Dubai Office.

 

Phase 3

1. Sign-up for an e-Services account through the FTA’s website and activate it.
2. Access the e-Services account dashboard.
3. Click on “Add New Taxable Person”.
4. Click on “Register for VAT”.
5. Complete the registration process and include a request for exception from registration as per the guidelines to that are going to be received from the FTA.

1. What is the guarantee amount?

The bank guarantee amount will be determined by the FTA and will be communicated to the applicant.

2. What is the customs clearance company’s tax return period?

The customs clearance registration is different from the VAT registration. The persons registered as customs clearance companies do not have tax periods and are not supposed to submit returns in such capacity. However, customs clearance companies who are obliged to register for VAT shall abide by the provisions to register for VAT and submit returns accordingly.

1. Trade Licence must clearly specify that the person conducts customs clearance activities.
2. FTA may require more time if the FTA requests further info due to information not being provided with the application.